Social Worker (Systems Review)
Salary
$26.94 - $35.63 Hourly
Location
Waukesha, WI
Job Type
Full-time
Department
Health & Human Services Department
Job Number
SocWkr 8/29/22
DESCRIPTION
BENEFITS
QUESTIONS
Description
Waukesha County Department of Health & Human Services is recruiting for a talented Social Worker to join its Child and Family Services Division.
This newly created Social Worker position provides the qualified applicant with the unique opportunity to collaborate with nationally recognized experts in safety science to implement an innovative systems review model within Waukesha County Department of Health and Human Services. Through the implementation process, this position will develop strategies and standards for the identification of cases in which systemic influences may have created an undesired outcome. Upon case identification, this position will be responsible for scheduling and facilitating mapping sessions as well as training others within the Department to do so. Using model specific software and other analysis tools, the individual will identify opportunities for system improvements based off review findings. Although housed in the Child and Family Division, this position will work in coordination with the Centralized Records Unit to develop strategies for quality assurance and quality improvement based on information obtained through the mapping process.
General Division Description:
The Child and Family Services Division provides a variety of direct and collaborative services to families and their children. Services are initiated either through reports with concerns for child safety or requests for assistance due to parenting challenges related to child behavior or disability. The emphasis of intervention is on child safety and well-being with services provided in the family home whenever possible.
Our mission is to serve individuals and families of Waukesha County by providing quality and professional services. These services are provided to families in their home whenever safely possible. Collaboration and coordination with Department and community professionals is essential to effective intervention. We are committed to providing appropriate levels of intervention and protection, while encouraging families to utilize their strengths toward independence and self-sufficiency whenever possible. While adhering to legal mandates, our work will be conducted in an atmosphere of respect, compassion and confidentiality.
Essential Duties and Responsibilities:
Qualitative and Quantitative Analysis
Data Collection
Knowledge of laws, regulations and policies which govern social work programs
Interdepartmental, County-wide and State-wide Communication
Review of cases and provide consultation related to best practice and outcomes
Compliance with regulatory agencies
Provide training and support in the Systems Review Model
Assure fidelity to the Systems Review Model
Develop case review selection standards
Example of Duties
Under supervision, to perform professional work involving the delivery of social work services to individuals and families in need of counseling and referral services; and to perform other duties as required.
Makes initial contact with and receives referrals of clients with a variety of problems which require social work assessment and/or intervention.
Conducts assessments of client needs through interviews, collateral contacts and other investigations, develops a casework plan with clients, and performs agreed-upon and necessary casework services.
Maintains a caseload involving clients with personal, family, or socio-economic problems and attends to the related protection and safety needs.
Counsels and provides intervention and case management services, coordinating the various social, community, and other services received by the clients.
Informs clients of available programs and services to meet their individual needs, and encourages participation in the most appropriate activities; or ensures participation in court-mandated services.
Initiates and maintains contacts with the courts, schools, mental health, and community agencies to assist individuals and families in need of a variety of human services.
Attends and participates in staff development programs, including in-service training, staff meetings, and professional seminars.
Provides consultation to other social work personnel and para-professionals.
Serves as a representative of the department to interested individuals, professionals, and community groups.
Acts as a department liaison, providing casework direction and supervision to providers of contracted services.
Prepares social histories and family assessments, reviews results and recommendations with supervisor and makes recommendations concerning case dispositions, and testifies at court and administrative hearings as required.
Establishes and maintains effective working relationships with clients, families, caregivers, service providers, volunteers, community agencies, and the public.
Prepares and presents oral and written reports.
Maintains detailed case records, and develops and prepares statistical reports as required.
Performs emergency government duties as assigned in event of Waukesha County Emergency Government declaration.
Performs other duties as required.
QUALIFICATIONS
Essential Knowledge and Abilities
Considerable knowledge of social work principles and methods.
Considerable knowledge of financial, health, mental health, and community resources.
Considerable knowledge of the federal, state, and local rules, regulations, and statutes governing the delivery of human services.
Considerable knowledge of social problems such as family disorganization, domestic violence, abuse and neglect, discrimination, disability, poverty, unemployment, aging; and their effect on the individual and their families.
Considerable knowledge of human behavior, dynamics of groups and families, interpersonal relations, and social interaction.
Working knowledge of social welfare programs, and the role of public human services agencies in providing services.
Working knowledge of evidence-based practices and ability to integrate into case planning and practice.
Working knowledge of confidentiality statutes and requirements, including the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
Working knowledge of computerized department program software, including electronic health record, Internet access, and database, spreadsheet, and word processing programs.
Ability to provide social treatment to clients with problems.
Ability to interpret human services programs and explain programs and services available to clients, families, and stakeholders.
Ability to respond appropriately in a crisis situation and provide skilled intervention to clients with severe problems.
Ability to develop appropriate plan of services and to implement the plan with individual clients and their families.
Ability to participate in multi-disciplinary decision making and services coordination as appropriate.
Ability to utilize word processing, database, and spreadsheet programs.
Ability to prepare, present, and maintain accurate records and reports.
Ability to communicate effectively, both verbally and in writing.
Ability to establish and maintain effective working relationships with clients, families, caregivers, services providers, volunteers, community agencies, and the general public.
Ability to effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages and lifestyles.
Ability to plan and organize work effectively.
Minimum Qualifications
You must meet these minimum Training and Experience requirements:
a. A bachelor's degree from a recognized college or university in sociology, social work, psychology, or a closely related field.
OR
b. A bachelor's degree from a recognized college or university with at least four courses in sociology, social work, or psychology, plus one year of professional social work experience.
Social work certification from the State of Wisconsin within six months of employment.
Supplemental Information
Work Schedule
40 hours per week. Some evening hours required to accommodate the needs of families, staff or community providers. Typical Schedule Monday to Friday 8:00 a.m. to 4:30 p.m.
Work Requirements
Workers must possess skills related to critical thinking: observation, analysis, interpretation, reflection, evaluation, inference, explanation, problem solving, and decision making. Worker must possess flexibility in varying work environments. Social worker must be able to multi-task and adjust accordingly. Social Workers must be able to communicate via email, telephone, and in-person and be able to document their work electronically as well as maintain required hard copy files.
Successful candidate will be eligible for performance-based merit increases and non-base performance awards.
This position includes comprehensive benefit package including an on-site medical clinic.
This position is scheduled to sunset on December 31, 2023.
Agency
Waukesha County
Address
515 W. Moreland Blvd.
AC Room 160
Waukesha, Wisconsin, 53188
Phone
262-548-7044
Website
https://www.waukeshacounty.gov
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